Sunday, November 30, 2008

Q&A With Co-Creator of Classics iPhone E-Reader


(Mac Slocum, November 26, 2008)

We've covered iPhone-based e-readers in the past, but the Classics application offers a few twists: it's not free, and the app's book content is updated along with the software itself. Classics co-creator Phill Ryu discusses the application's design and development in the following Q&A.

Why did you develop a book-centric application?

When we started comparing the iPhone to the Kindle, it was immediately clear to us that we could take advantage of the iPhone's brilliant color screen and touch capabilities to create a reading experience that would stand out from the crowd, so it began as a very, very tempting challenge almost, and eventually turned into a months-long passion project.

How many books do you offer?

We're currently offering a dozen books. They're handpicked favorites of ours, but we'll be adding more with free updates to the app.

Are these books all in the public domain?

Yeah, they are public domain. At the start, [co-creator Andrew] Kaz and I thought we could really do something radical in terms of the digital reading experience, but we couldn't start working with publishers based on the strength of some cool interface ideas, so we settled with the "Classics" name and created this as essentially the first prototype of our reading engine.

Did you consider releasing this application for free?

Yes, for a moment. Then someone knocked on my apartment door and slipped in a rent payment notice letter. The reality of the situation was, we had gone basically broke over the summer working on a pretty cool desktop app, and had to halt development on that until we could find some income. At that point, we came up with the brilliant plan to develop an iPhone app in a few weeks to generate some income, to continue the aforementioned desktop app. Classics of course ended up turning into a serious passion project lasting months of development time, and we went extra broke due to it, so going free was hardly an option. We're rather painfully aware that free apps tend to gather something like 25-50 times the downloads of similarly charting paid apps, and we'd like to reach that audience someday, but most likely it'll be with a spinoff app, and not with Classics.

Are you still developing the desktop app? Does this app also focus on books/content?

I really can't (and shouldn't) talk details, because the app might never fly depending on how talks with some content publishers go, but no, it's not book related.

You're using Apple's built-in software update process to load new books into the application. How did you come up with this idea?

For a variety of reasons. One thing that drove us toward this was gentle but insistent prodding from Apple throughout the dev process to stay away from selling books through our app. We'll be transitioning to server-hosted books later on though, once the collection has grown further.

Did Apple explicitly guide you away from selling books?

They guided us away from selling books directly through our app, which is against the terms for iPhone developers. We're hoping we can figure out an elegant workaround that they are fine with, but I want to stress that overall, they've been very supportive of this app, and have even been showing it off in the ongoing iPhone tech talks around the world.

How often will books be added?

I would expect to see several new books with each app update, the first of which should come later this month or so.

Will updates be free?

Yes. The app may become more expensive later on as it matures, but updates will remain free for all existing customers.

Since the books update along with the software, will users be able to keep/archive titles previously loaded into the application?

We have no plans to remove any books we release. Once the library size becomes prohibitive, we are planning to shift to server hosted books.

Apple requires applications to be under 10MB for download over cellular connections. Does this restriction limit the total number of books you can make available through Classics?

Not really, in that we are already pushing 20MB. We're hoping that we can eventually transition to server-hosted books while retaining the user experience though.

How many people were involved in the development of Classics?

Beyond Kaz and I, there were four designers who helped with various parts of the app (including the cover art, interface, and even processing illustrations for the books), as well as a friend and Web programmer who helped us create some in-house tools for correcting and formatting these books.

The Classics bookshelf interface has a unique look. How much effort went into this design?

Probably more than most people would think! The bookshelf interface for book management was inspired by Delicious Library's visual shelves (an app that Kaz worked on when he was 14). So starting from there, we worked with David Lanham on realizing our own flavor of bookshelf, and slowly refined the look over the next couple months, experimenting with various levels of decoration, tints, etc.

Of course, the other half of the bookshelf view are the custom book covers. As I mentioned before, Classics ended up being a passion project for all of us, and the designers really went overboard with the covers. (In a good way.) We started with the idea of procedurally generating each leatherbound book cover with different colors, sizes and such, with a unique "cover image" for each book designed to look like they were embossed on this set of leatherbound novels. Unfortunately, this ended up looking extremely bland. So after literally weeks of going back and forth on this with Dan Goffin, who was drawing concept art for book covers from the start, we settled on a much more colorful, and less restrictive style of fully illustrated covers.

I think this is the point where it gets a bit crazy. At this point, the concept books were looking much nicer, but we began to feel that the slightly simplified style made them look more like icons than real books. They looked a little fake. So the designers ended up illustrating these in high res, as if they were real books. The user for now actually never sees the vast majority of the detailing, but I think this level of detail adds a really unique level of polish to the app.

Will you port Classics to other systems, such as Android?

We haven't even investigated Android at all yet, but it's certainly a possibility. For now though, this remains an app we just personally really wanted on our iPhones!

Have you used/seen some of the other book-based iPhone applications? What's your impression of these?

Yes. And I feel like you are leading me on a bit with this question, but I'll take the bait and bite. I've tried a bunch of the other book apps out there, and frankly, the overall quality of these apps (in particular the "one-offs") horrified us, and only further motivated us to go full out with Classics. The only other book app out there worth picking up is Stanza.

How many copies of Classics have you sold? Have book publishers or others approached you about including their material in the app?

We've sold over 20,000 copies so far, though there hasn't been so much in terms of profit yet due to our initial investment in the app. We're optimistic though, and we're hoping some leads work out with publishers. There are publishers who want to work with us and sell books on the store, but the main issue for now is that there aren't many viable options for them besides selling one-off book apps, which is not ideal. If there's a nice way to do this though, we'll find it.

Sunday, November 23, 2008

BoSacks on the State of the Publishing Industry

In the current economic times, all industries are suffering and all jobs are a little less stable, yet publishing seems to be getting the brunt of the recession since, for many, it represents a luxury and not a need.

I have always believed, and still do, that although publishing as-we-know-it may be on the way out, the industry is not, nor never will be; BoSacks says this brilliantly on the PublishingExecutive blog:

The Publishing Community Will Not Perish


I'm a journalist, a grizzled reporter if you will, and my beat is the media landscape.

I have a question I want to put forth to the members of the fifth estate and my readership community. If my beat was a metro coverage -- and if there was an onslaught of murders happening in my turf -- shouldn't I do my best no matter how depressing and horrific the news to inform my readers of the dire events happening in our community? The obvious answer is that, yes, it is my professional responsibility.

Today, the media publishing news is not so much about death but about contraction and the loss of published titles, jobs and a missing vibrant economy to grow in. The news continues to be sad and, to those directly affected, depressing. But just like a murder spree, the story has to be covered. It has to be dissected and understood. We need to know what is happening and why. We need to understand that although many jobs are lost and others are under great stress, neither the community nor the industry will perish. The economy, the industry, the country and the world will suck in its gut, exhale and move on. There is no other greater truth than the fact that we will survive. We might change, we might apply old talents in new positions, we might learn new skills, but above all else we will eventually turn the tide, grow and, yes, even prosper after this period of contraction and reassessment.

How we get from here to there is the mystery. How long will the trauma continue? Neither I nor anyone else has the answer. But the fact that these troubled times will be behind us some day is an absolute. The earth will not stop turning, the economy will eventually grow, and people will always be in the need to know. They will satisfy that need by reading what authors and publishers produce.

Should you be prepared for unexpected changes in our industry? Yes. Will there be a day when society won't need to store and distribute information in a multitude of ways? No. We are an essential and critical part of civilization, so we will prosper and perhaps help stimulate that prosperity by the very nature of what we do: educate, entertain and inform.

RH Unveils POD Collection

Random House is to begin marketing its print-on-demand titles as a distinct list, Random Collection, in January. Random is launching a dedicated website, which will be interactive and searchable and there will be a launch list of 750 titles with further books added throughout the year.

Deputy group sales director Faye Brewster, who is co-ordinating Random Collection, said: “We have a massive archive of well-known and less well-known books and it is our policy to make as many available as possible. We’ve had a p.o.d. list for the past year-and-a-half and now that there is a critical mass of titles we can be proactive in marketing them.”

The website will be regularly updated with picks and recommendations by Random House staff and authors. It will also contain a feature enabling booksellers to make suggestions for titles they would like to see made available in the future. Brewster added: “When retailers are asked for a Random House book that is out of print, they can suggest it to us and we will check out the rights.”

She said that being able to search the website by author surname would make the list notably accessible: “It’s usually quite hard to search publishers’ information for print-on-demand books.”

Elizabeth Bowen, Henry Green, Patrick White and Josephine Tey are among the authors to feature on the Random Collection list, with some less well-known Nevil Shute titles also set to join the line-up in 2009. Brewster said: “The list is incredibly diverse and includes not just fiction, but the Ebury backlist, for example—all the books where there is a latent demand.”

Random Collection follows the launch of Faber’s out-of-print classics p.o.d. list, Faber Finds, in June.

Sunday, November 16, 2008

Don't Pull the Plug on Print Yet

(C) 2008 Business NH Magazine. via ProQuest Information and Learning Company; All Rights Reserved - Business NH Magazine
Jack Cummings has been around the printing industry for pretty much all his life. His grandfather stalled Cummings Printing in 1914. Young Jack forged his printing career working after school and during the summers, toiling in the mailing department, bindery and the pressroom. He also drove the company truck. After college, Cummings took a job in the typesetting department and eventually landed in sales at the Hooksett-based company. It was while he was in the sales department in the late 1990s that he realized that in order for Cummings Printing to weather the desktop publishing and Internet revolutions occurring at the time - and position the company for a more secure future - it had to become more than a local sheet-fed commercial printer.

In other words, Cummings Printing would have to become a company almost unrecognizable to his late grandfather and his small commercial press. To do that, Cummings invested heavily in new technologies and changed its business model. "If we had not laid it on the line and taken major loans to become a magazine and catalog printer - a Web printer versus a sheet-fed printer, which is what we were and what differentiates us from your local printer - then we would not be enjoying the success we am right now," he says. (Editors note: Cummings prints Business NH Magazine.)

Even with his firm conviction, however, Cummings endured his share of nerve-tacking moments - along with just about every other printer during recent yeas. Industry watchers predicted at the turn of the century that the Internet was going to make printers a thing of the past. "I thought we were dead. I thought we were in real trouble," Cummings says.

Today, Cummings employs 107 people and has embraced the Internet for all that it can do for today's printer. For example, its Insite prepress portal system streamlines customer interactions, allowing customers, via Internet, to track job activity and status, proof print jobs, collaborate with Cummings staffers, and approve jobs.

During the past decade, change has been one constant for printers. "Printing industries are less of a trade now, and things are more push button," Cummings says. "What used to take an hour of a skilled artisan's time now takes 10 minutes of a person with computer savvy." Gone are the jobs of the linotype operators, film strippers and conventional printing plate makers Cummings says.

When asked what his grandfather would think of today's Cummings Printing, the grandson says, "I think he'd be sad from a trades perspective - that the trade is much less a part of the industry. But also being a good businessman, he'd be proud that we stayed with technology, we've been able to remain an industry leader, and we've been able to evolve from a commercial printer to being a publication printer."

The Technology Blessing and Curse

The late '90s digital revolution has threatened the printing industry, but it's also enabled printers to become more efficient by allowing them to cut legacy machinery costs, trim headcount, speed up customer interactions and job delivery, as well as offer a wider range of digital services. "We're able to handle any file you can throw at us: from Word files to Publisher files to InDesign and Quark - all the different types of [design] programs out them," says Kevin Boyarsky, co-owner of Print Solutions, a commercial printer in Concord with seven employees that offers one- to four-color offset printing, and digital duplication services. His customers also use FTP (file transfer protocol) Internet technology to transmit computer files to Print Solutions. Boyarsky estimates that typical turnaround times have been cut in half, down to less than a week, from 10 years ago.

But all those efficiencies reaped from new and faster technologies have come at a cost. "Copiers and digital machines that used to last five years are now almost obsolete after two, and they're expensive," Boyarsky says. "We constantly have to re-invest in the company. We have invested a significant amount of money upgrading software, and digital and offset capabilities."

Re-investment in new technologies is an economic reality for Cummings as well. "Either we buy this new piece of equipment, which is going to cost us a lot of money, or if we don't buy this, we won't be competitive," he says. 'The companies that didn't buy them and didn't take the calculated risks, they're hurting now."

Peter Church, owner of Keystone Press, LLC in Manchester agrees. The company spent a quarter of a million dollars this past summer to install two digital presses to improve printing quality and efficiency. "It's state-of-the-art today, but it will probably be outdated in five years, so we have to make it profitable quickly," Church says of the challenge of keeping up with technology advances. "There are two kinds of printers - those who are not keeping up with technology and those who embrace it, invest in it and evolve with it."

Shrinking Industry

The most recent data from Printing Indus-tries of New England (PINE) shows that the Granite State ranks second to Massachusetts in terms of value of shipments each year ($1.2 billion) as well as number of printing-related businesses (226). Printers employ more than 7,500 people in NH; most significantly in the Manchester, Nashua and Portsmouth-Rochester areas, and the majority of the printing businesses have fewer Nan 20 employees, according to PINE.

At the national level, there's been a decrease of 200,000 printing industry jobs since 2000, according to an August 2007 report from the Rochester Institute of Technology. "Most of the decreases in employment can be accounted for by the increasing amount of automation present on printing presses and other printing equipment that traditionally had to be nm by hand," the report states.

The printing industry has long been known for its skilled craftsmen and artisans who worked the presses. But new technology has erased much of the need. "Highly skilled printing tradespeople aren't needed like they once were, and many of the skills that were once needed don't exist anymore," Cummings says. His business, for example, em-ploys 107 people, down from 165 six years ago. 'New technology has eliminated manpower and made it cheaper to run," he adds.

New Hampshire printers say that finding qualified people is difficult today. "There's plenty of people who apply for a job," Boyarsky of Print Solutions says. But there's not a lot of people qualified for the jobs."

The Rochester Institute of Technology report notes that many printers "have been having trouble finding qualified, trained workers to replace their retirees." In addition, there has been decreased enrollment in printing programs at colleges and other institutions across the United States. "Now that graphic design and other computer-based fields of study have become more popular, many graphic arts programs at high schools have been shut down due to a lack of participation," according to the report.

Boyarsky points to a troubling workforce gap in NH. "I don't think the people coming out of the schools necessarily have the skills because the focus isn't on the print side - it's more toward the Web," he says. And then there's the older people who came out of the old typesetting design, and they didn't upgrade their skills to the new technologies. So there is probably a gap in the number of qualified people."

New Hampshire printing executives all say that there are fewer printers in the state now than 10 to 15 years ago. But that doesn't necessarily mean that print is dying or there's any lack of competition. "I wouldn't say there's a dearth of printers around' Boyarsky says. "I think that the printers around have been able to do that same volume of work [when compared with I0 years ago], with less equipment because we am more efficient."

Church says his business is an example of the trends the industry will likely see more of in the future. He owned a smaller printing business when he acquired Keystone Press two and half years ago and merged the two businesses. "You will see a lot of that happening - two smaller companies merging to form a larger, more capable company," Church says. Keystone Press has 21 employees housed in an 8,000-square-foot facility in Manchester.

Challenges

New Hampshire printers are facing the same macroeconomic pressures as other industries face: economic belt-tightening and credit-market wariness, sky-high fuel and utility prices, and increases in health care costs. The printing industry, in particular, has witnessed steady price increases for paper and ink. The industry saw two rounds of price increases for most paper grades this year. "It used to be once every couple of years," Boyarsky says, "but it's now twice this year."

While there may be fewer local NH printers today, say printing executives, competition has only increased. A "survival of the fittest" mentality is apparent through digital printing trends, retraining or hiring employees with new skillsets, and investing in new technology. "There's a lot fewer players-" observes Frank Laguna, president of Papergraphics in Merrimack, a 14-person commercial printer founded in 1982. "But the equipment is more efficicntbecause there's more capacity, which leads to more healthy competition."

In 2000, Papergraphics was able to complete one or two color printing jobs in a day now the printer can do 10, he notes. An investment in a new HP Indigo 5000 digital press in 2007 has allowed Papergraphics to offer same day or next day turnaround on print jobs. That, in turn, has allowed Laguna to deliver short-run printing jobs simply not available just five years ago, he says.

Competition is not just about another printer in your town or one in the city 10 miles away. The Internet and its global networking reach have made any printer a local printer. Sophisticated venture capital-backed e-commerce printing Web sites are both technologically advanced (with design and other applications built in) and able to gain economies of scale that am tough to match - let alone beat - for some local printers, says Boyarsky. "I can't compete in that marketplace," he says. In addition, the desktop publishing revolution and its more user-friendly design software has enabled commercial and retail customers to do much of the work once resented for printers. "The common color copier being networked to a desktop has more bearing now [on the printing business]," Laguna says.

Church says customers are expecting more services, but for prices to remain stagnant. That's a challenge in an industry that is seeing its costs go up, he says. "You have to provide superior customer service," Church says, which will mean fewer customers bid-ding projects to other companies.

Lastly, the growing need to go "green" has affected some pieces of NH printers operations as well as their customer offerings. Boyarsky says that while "no printer can he totally green if they're doing offset printing," new innovations - such as assortments of recycled paper, soy-based inks and waterless presses - allow printers to be "as green as we can be with the technology were using."

Differentiate or Die

Even with the enormous army of challenges in front of them, NH printers are not hacking down. "When has this business ever not been competitive?" implores Cummings. "I've been here 31 years, and there's always some kind of competitive threat."

Print Solutions' Boyarsky says, in this economic climate, printers need to "look for other products and services to serve your clientele." For example, Print Solutions is looking at wide-format printos capable of producing outdoor banners and other types of large signage. "The machines have come down in price and become more friendly to the environment," he says. "That's enabled people to get into markets that otherwise they couldn't have."

The Rochester Institute of Technology report notes that many printers am attempting to reposition themselves as a communications or marketing partner and service provider as opposed to solely a print or commodity supplier. "Becoming a marketing partner or communications company involves going beyond taking print jobs to offering a wide range of print products and marketing solutions to consumers," states the report. "Thus, printing companies - manufacturers and suppliers alike - are striving to grow and sustain creativity and innovation to keep their competitive advantage in an industry faced with many challenges."

Church of Keystone Press says his company is increasingly working with marketing managers at companies where the company previously worked with purchasing agents. Church says he can help companies customize marketing pieces, such as a postcard campaign a company may be sending out. Keystone can individualize each postcard with customized photos and messages, and address them as they are printed.

Lisa Landry, president of Print Savvy in Manchester, agrees that targeted marketing and customization of printed pieces is the future of the industry. She points to Macy's, which developed a specific campaign for its bridal registry, as an example. After a couple was married, Macy's sent them a customized printed piece informing them of the items they did not receive on their registry and what's on sale. Landry says those customized pieces yielded a 70 percent return for Macy's. She says printers will need the capability to work with clients to deliver more pieces like that instead of flooding the market with a generic mass-marketing piece. "It will be more like harpooning. It's going to be targeted and specific," Landry says.

Print Savvy, which celebrated its 10th anniversary this year, has built its success on being a marketing partner with clients. The company manages printing projects for clients, finding printers with the appropriate technology to meet their specific needs. "We act as a sales and customer service office for printing facilities across the country," Landry says. That means Print Savvy can find printers with the latest technology, without having to bear the cost of investing in that technology itself, Landry says. It's a model that has worked well as clients' needs become more sophisticated, "If you have a sales tool kit with multiple components, there may be no one printer that could handle every piece," Landry says.

Printers say they are leaning on good old-fashioned customer service to compete - listening to what customers want and need, and helping them navigate through all the options available today - something that many of the online sites can't do. "A lot of times we get those clients who used an Internet site back - the card was wrong, there was no customer service, or they waited three weeks for a card and didn't get it," says Boyarsky. "I try to work with clients, understand their business and be able to provide a solution that fits with them. And it's hard to do that over the Internet."

The Rochester Institute of Technology report is cautionary about the future. "Print's long and illustrious history tells us that printing will remain. However, the form in which it will remain, the size of the industry and the types of output that will be produced are all things that no one can precisely predict." Boyarsky, however, is resolute. "I think that the business has definitely shaken out, but there am clients who still need printing," he says. "There's still a good future for print. A lot of it is that you have to be up on your technology to survive. You can't just muddle along with old equipment and old ways of doing things."

Saturday, November 8, 2008

HP Partners with Timsons on New Digital Inkjet System for Book Production

Palo Alto, Calif.-based HP has announced a partnership with U.K.-based Timsons, the world's largest book press manufacturer, to develop a digital inkjet system for short- and medium-run book production. According to HP, the new solution will be designed "to take digital book production beyond niche applications to mainstream production."

Next year, European book printer CPI will be installing an HP Inkjet Web Press—which at 2,600 ppm is slated to be the most productive digital press for the publishing industry, according to HP—with a new finishing system developed by Timsons that will enable CPI to offer short- and medium-run book production. CPI is a beta user of the press, which is to become commercially available in the second half of 2009.

“Our collaboration with Timsons is a natural next step in HP’s strategy to move higher volumes of printing from analog to digital,” says Aurelio Maruggi, vice president and general manager, Inkjet High-speed Production Solutions, HP. “The digital book solution coming from this work will open a range of new possibilities to help printers and publishers optimize their supply chains, decrease waste and create revenue opportunities.”

“Timsons is excited to establish this partnership, as it offers a complementary opportunity to the book manufacturers Timsons has served for more than 30 years, with innovative new solutions to help our customers capture the momentum that exists with digital,” says Jeff Ward, managing director, Timsons Ltd. “Timsons is extending its business by offering more choices to our customers with short- to medium-run book solutions and by partnering with HP to gain the benefit of HP’s digital leadership credentials.”

Tuesday, November 4, 2008

Vanishing Paper in Higher Education

(Posted: 03 Nov 2008 02:40 PM CST)

Christopher Conway has a thoughtful essay at Inside Higher Ed on the seemingly inevitable trend towards digital text consumption:

"It is becoming increasingly easier to put together affordable 'readers' or anthologies culled from existing print material without bypassing rights and fees and without overloading students with unnecessary expense. If this wave of the future takes hold and becomes the new standard in textbook publishing, I think it will be good for all parties involved. But what about the paper-and-binding book? Say you are teaching David Copperfield by Charles Dickens and you had a choice between an excellent paper-and-binding edition by a major academic press, with useful footnotes and front matter, and an electronic edition that students could download to their handy e-book readers, along with selected secondary articles you have selected for them to read? What if their e-book readers had a stylus and/or a network that enabled the class to annotate those assigned texts, and share them over the class network? I don't think anyone's nostalgia for paper-and-binding can replace the pedagogical value of my not-so-fanciful or far-fetched e-book scenario."

Sunday, November 2, 2008

Google, Authors Win

Google is coughing up $125 million to US authors and publishers for the right to include excerpts from over 4 million out-of-print books in its online search results.

The pact - two years in the making and still subject to court approval - settles a pair of copyright-infringement lawsuits brought against the company in 2005 over its Google Book Search service.

Most publishers already have deals in place with Google that allow users to search for in-print titles - such as Alan Greenspan's "The Age Of Turbulence," for instance - and preview select passages.

The agreement establishes a new market for out-of-print books by creating a framework that allows authors and publishers to be compensated.

The publishing industry has complained that Google's efforts to scan out-of-print books and make them searchable on the Web - an initiative that went unchecked even after the lawsuits were filed - constituted unauthorized distribution of their works.

Under the settlement, Google will allow individuals to preview up to 20 percent of a book online on an ad-supported basis. Google also will sell access to individual pages and complete works directly to consumers.

In addition, Google will license out-of-print works in their entirety to libraries and institutions - a move that is expected to be a big win for many smaller libraries because it allows them to dramatically expand the amount of information they can offer.

Pricing terms have not yet been set, but publishers and authors will take 63 percent of revenue, while Google will keep the remaining 37 percent. Licensing deals are expected to follow a similar split.

The $125 million that Google is paying on a one-time basis to the publishers will go toward the creation of a new Book Rights Registry to resolve existing claims by authors and publishers and to cover legal fees. The registry will take an administration fee between 10 percent and 20 percent from the publishers' 63 percent cut.

The deal resolves a 2005 class-action suit brought by the Authors Guild, and a separate suit filed by five large publishers on behalf of the Association of American Publishers. Those publishers include McGraw-Hill, Pearson Education, Penguin Group, John Wiley & Sons and Simon & Schuster.

It also clears the way for Google to dramatically expand the number of books that can be searched through to expand the library to some 20 million titles in the coming years.